[Discuss] membership

[Alicia Gibb]

Excellent point - the button has been changed so it's a one-time payment.

For those of you who used the re-occurring payment button you can cancel
the payment or I can refund you.

Thanks for the feedback! This is really important feedback to get!

Cheers,
Alicia



On Fri, Sep 28, 2012 at 2:37 PM, malcolm stanley <
a.malcolm.stanley at gmail.com> wrote:

> I just paid for my membership, and was happy to do so.
> However, I am not sure I understood that I was setting up an 'automatic
> payment profile', at least until paypal told me:
>
> You just set up an automatic payment profile to Open Source Hardware
> Association. Here's the information:
> To:Open Source Hardware Association For:OSHWA MembershipProfile ID:I-04X0T950WBUK
>
> About the automatic payment you just set up:
> Amount to be paid each time:$100.00 USD Billing cycle:YearlyPayments
> start: Sep 28, 2012Next payment due:Sep 28, 2013 Next payment amount:$100.00
> USD
> so constructive feedback, this feels like a negative option.
>
> nothing I read said that this was the option I was choosing.
> I had to go back and look at the page to read the text:
>
> 'Memberships are an annual subscription priced in USD. '
>
> might just be me but that did not really indicate to me I was setting up a
> recurring charge.
> Given a choice between automatically recurring payments and making single
> payments year after year,
> I would have chosen the latter.
>
> You really should fix this so it is much more transparent and the two
> options are presented as choices.
> If you must have the recurring default, spell it out more clearly so it is
> not a surprise.
>
> Still: thrilled to be a member and very much enjoyed summit.
>
> _________________________________________
> malcolm stanley
>
> google.voice:  215.821.6252
> Cell: 267.251.9479   <------------- new
> email: a.malcolm.stanley at gmail.com
> twitter / linkedin: amstanley
> Read my blog at http://soaringhorse.blogspot.com
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