Excellent point - the button has been changed so it's a one-time payment. <div><br></div><div>For those of you who used the re-occurring payment button you can cancel the payment or I can refund you.</div><div><br></div>
<div>Thanks for the feedback! This is really important feedback to get!</div><div><br></div><div>Cheers,</div><div>Alicia </div><div><div><br></div><div><br><br><div class="gmail_quote">On Fri, Sep 28, 2012 at 2:37 PM, malcolm stanley <span dir="ltr"><<a href="mailto:a.malcolm.stanley@gmail.com" target="_blank">a.malcolm.stanley@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I just paid for my membership, and was happy to do so.<div>However, I am not sure I understood that I was setting up an 'automatic payment profile', at least until paypal told me:</div>
<div><br></div><div><p style="color:rgb(51,51,51);font-size:11px;font-family:arial,sans-serif">
You just set up an automatic payment profile to Open Source Hardware Association. Here's the information:</p><table border="0" cellpadding="5" cellspacing="0" width="100%" style="border-top-style:solid;margin-bottom:20px;border-bottom-color:rgb(238,238,238);border-bottom-style:solid;border-top-color:rgb(238,238,238);border-left-color:rgb(238,238,238);color:rgb(51,51,51);border-left-style:solid;font-size:1em;font-family:Verdana,Arial,Helvetica,sans-serif;border-width:1px 0px 1px 1px;margin-top:10px">
<tbody><tr><th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">To:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">Open Source Hardware Association</td></tr><tr><th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">
For:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">OSHWA Membership</td></tr><tr><th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">Profile ID:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">
I-04X0T950WBUK</td></tr></tbody></table><p style="color:rgb(51,51,51);font-size:11px;font-family:arial,sans-serif">About the automatic payment you just set up:</p><table border="0" cellpadding="5" cellspacing="0" width="100%" style="border-top-style:solid;margin-bottom:20px;border-bottom-color:rgb(238,238,238);border-bottom-style:solid;border-top-color:rgb(238,238,238);border-left-color:rgb(238,238,238);color:rgb(51,51,51);border-left-style:solid;font-size:1em;font-family:Verdana,Arial,Helvetica,sans-serif;border-width:1px 0px 1px 1px;margin-top:10px">
<tbody><tr><th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">Amount to be paid each time:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">$100.00 USD</td></tr><tr><th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">
Billing cycle:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">Yearly</td></tr><tr><th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">Payments start:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">
Sep 28, 2012</td></tr><tr><th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">Next payment due:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">Sep 28, 2013</td></tr>
<tr>
<th width="180" style="background-color:rgb(238,238,238);text-align:right;margin:0px">Next payment amount:</th><td width="350" style="margin:0px;font-family:arial,sans-serif">$100.00 USD</td></tr></tbody></table></div><div>
<div>so constructive feedback, this feels like a negative option.</div><div><br></div><div>nothing I read said that this was the option I was choosing.</div><div>I had to go back and look at the page to read the text: </div>
<div><span style="line-height:24px;color:rgb(55,55,55);font-size:15px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif"><br></span></div><div><span style="line-height:24px;color:rgb(55,55,55);font-size:15px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif">'Memberships are an annual subscription priced in USD. '</span></div>
<div><br></div><div><font color="#373737" face="Helvetica Neue, Helvetica, Arial, sans-serif"><span style="font-size:15px;line-height:24px">might just be me but that did not really indicate to me I was setting up a recurring charge.</span></font></div>
<div>Given a choice between automatically recurring payments and making single payments year after year, </div><div>I would have chosen the latter.</div><div><br></div><div>You really should fix this so it is much more transparent and the two options are presented as choices.</div>
<div>If you must have the recurring default, spell it out more clearly so it is not a surprise.</div><div><br></div><div>Still: thrilled to be a member and very much enjoyed summit.</div><div><br></div><div>_________________________________________<br>
malcolm stanley<br><br>google.voice: <a href="tel:215.821.6252" value="+12158216252" target="_blank">215.821.6252</a> <div>Cell: <a href="tel:267.251.9479" value="+12672519479" target="_blank">267.251.9479</a> <------------- new<br>
email: <a href="mailto:a.malcolm.stanley@gmail.com" target="_blank">a.malcolm.stanley@gmail.com</a><br>twitter / linkedin: amstanley<br>Read my blog at <a href="http://soaringhorse.blogspot.com" target="_blank">http://soaringhorse.blogspot.com</a><br>
_________________________________________</div><br>
</div></div>
<br>_______________________________________________<br>
discuss mailing list<br>
<a href="mailto:discuss@lists.oshwa.org">discuss@lists.oshwa.org</a><br>
<a href="http://lists.oshwa.org/listinfo/discuss" target="_blank">http://lists.oshwa.org/listinfo/discuss</a><br>
<br></blockquote></div><br></div></div>